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Security

Security & Confidentiality

Clients trust us with unreleased designs and property information. Here is how we protect it.

Last updated 26 October 20261 min read
On this page
  1. Limited access
  2. Secure file handling
  3. Non-disclosure agreements
  4. Retention and deletion
  5. Portfolio use
  6. If something goes wrong
  7. Report a vulnerability

In short

  • Your files are used only for your project and seen only by the people working on it.
  • We'll sign a non-disclosure agreement before you share anything.
  • You can ask us to delete your project files at any time after delivery.

1. Limited access

Project files are shared only with the team members and vetted contractors working on your project, and every one of them is bound by written confidentiality obligations. Access is removed when the work is finished.

2. Secure file handling

Our website uses HTTPS encryption. We exchange files through reputable email and cloud-storage providers that encrypt data in transit, and we share project folders by restricted link or invitation rather than publicly. We do not post unreleased client work anywhere public.

3. Non-disclosure agreements

We will sign your non-disclosure agreement, or provide ours, before you send materials. Our Client Service Agreement also includes confidentiality and data-protection terms by default.

4. Retention and deletion

We keep project files only as long as described in our Privacy Policy. After delivery, you can ask us at any time to delete your files from our systems by emailing privacy@uvlglobal.com. We will confirm when it is done.

5. Portfolio use

We show work publicly only after a project has been made public, and never if you have asked us not to or if an NDA applies.

6. If something goes wrong

If we become aware of a security incident affecting client data, we act quickly to contain it, tell affected clients without undue delay, and notify authorities as the law requires.

7. Report a vulnerability

If you find a security weakness on our website, please email privacy@uvlglobal.com with the details. Please do not publicly disclose it, access other people's data, or disrupt our services while testing. We will acknowledge your report within 5 business days and keep you updated.